Yes, and this is why clients love our approach. Because we host the logic inside a visual builder (like Make or n8n or Zapier), you retain visibility. While the "connection" might be complex code, the logic (e.g., "If Invoice > $500, send Slack message") remains visual. You can tweak the business logic without needing to touch the complex code that powers the integration.

While documentation makes things faster, it isn't always mandatory. We can often reverse-engineer how your web-based software talks to its own database (via browser network inspection) to find the endpoints we need. If that fails, we can explore alternative routes like direct database connections (SQL), email parsing, browser agents, SFTP-based integration routes.

Security is paramount. We never hard-code credentials into text fields. We utilise encrypted environment variables and secure connection layers (OAuth2 where available) to ensure your keys are stored securely. We adhere to the principle of "least privilege," only requesting the specific API scopes required to perform the task - nothing more. Get in touch to discuss our security practices any time, we're happy to help.

It is an investment, but it is often significantly cheaper than building a full custom software application. Instead of rebuilding your entire tech stack to find tools that talk to each other, we simply build a "translator" between the tools you already love. This extends the life of your current software and avoids the massive cost of an ERP migration.

Yes. We specialise in "hybrid" architecture. Using secure gateway agents (like the Make On-Premise agent or SQL gateways), we can securely tunnel data from a local server in your office to your cloud apps (like CRMs or Dashboards) without exposing your entire network to the public internet.

APIs do evolve, and endpoints can be deprecated (no longer supported). This is why we don't just "build and run." We offer ongoing monitoring and maintenance packages. If a software provider changes their API structure, our error handlers alert us immediately, and we can update the connector to match the new requirements, ensuring your business continuity isn't disrupted.

Our unique approach leverages the "Custom App" or "HTTP" capabilities within platforms like Make and n8n. This means we can write the complex authentication and data transformation code inside a managed environment. You get the power of custom development without the headache of managing servers, uptime, or security patches for a standalone script.

almost certainly, yes. If your software allows for data export or has an API (Application Programming Interface), we can connect it. Whether it uses REST, SOAP, GraphQL, or simple webhooks, we build the "bridge" that the major automation platforms haven't built yet. Even if your software is obscure or custom-built, as long as there is a way to get data in or out, we can automate it.