Automatically ingest alerts from all monitoring systems (e.g., Sentry, PagerDuty, StatusCake), identify the urgency, and instantly route the notification to the correct on-call personnel via multiple channels (e.g., Slack, SMS, voice call). Escalate unanswered alerts to the next tier automatically.
Critical system alerts from monitoring tools get lost in crowded email inboxes or group chats, leading to dangerously slow response times. Manually identifying and notifying the correct on-call engineer is inefficient, error-prone, and delays the resolution of urgent issues.
Dramatically reduces incident response times, minimises system downtime, and protects revenue. Ensures critical alerts are never missed, improves operational reliability, and reduces the risk of reputational damage.
From first call to implementation in days, not months.
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