FAQ
11+
We have previously helped EKM store owners gain back 4+ hours per day by removing copy and paste from their business. Most EKM shop owners know that they are spending precious time on repetitive processes but don't always know how they can spend any more time to learn how to build automations for their ecommerce shop. That's where we come in.
We can either build the ecom automations that you know will instantly start saving you time, or you can engage us to review your business and bring our playbook of ecommerce automations – our consultants can tell you where you will get the biggest bang for your buck in terms of time savings.
EKM has a wonderful and growing ecosystem of native integrations, but every native limitation is necessarily built with assumptions 'baked in' because that's how 'most businesses work'. What if your requirements are non standard? For example you need to integrate your EKM store with your Sage accounting package with specific instructions from your bookkeeper about how to code transactions? Just tell us what the logic is that you require and we can build your integration 100% aligned with that.
What if the other apps you use alongside your EKM store do not have a native integration? Don't worry, just tell us about your apps and we can tell you how they can be integrated. If an app has an Application Programming Interface (API) we can integrate it with your EKM store. Sometimes we can also integrate apps without APIs using a technology called browser bots which can mimic a person using a mouse and keyboard. If you have the will to automate, we have the way.
We can construct automations to assist the other parts of your business to keep up with your need to scale, reduce cost or enhance your customer experience: Order Management, Fulfilment, Returns, Customer Support, Customer Relationship Management, Analytics, Marketing, Sales (e.g. Wholesale deals), Finance, Business Intelligence.
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FAQ
Your application not having an API is not ideal, but it's also not a dealbreaker. We can make use of an emerging technology called 'Browser Bots' to read/write data to and from your non-API connected apps. This can be plugged into a Zapier or make.com workflow (via webhooks) and sometimes we also use a lookup table if we need to store that data somewhere for future use.